Speaking
"If you cannot explain it simply, you don’t understand it well enough."
— Albert Einstein.
Pecha Kucha Shanghai | October 2024
The Great AI Design Playbook
I was honoured to be invited to speak on one of my favourite topics: human and machine collaboration. My talk explored how design must evolve in the age of AI, featuring tangible use cases like AI-augmented research, predictive customer twins, and adaptive mobile interfaces. In the playbook, I share my process for aligning machine learning technologies with human-centred principles to create intelligent systems that learn and adapt to user needs.
La French Tech | June 2024
User Experiences in China & the West
At the international French Tech event in Shanghai, I spoke about the differences between designing digital app experiences in China and the West. Alongside leaders from IKEA and Alibaba, we engaged in an enlightening panel discussion on cross-cultural behaviors and UX localization, sharing insights from our work in the Chinese tech industry.
Service Design Network | Feb 2023
Design needs AI and AI needs us
I delivered a live talk and participated in a panel discussion based on my recently published paper, Design Needs AI and AI Needs Us. In this session, I explored the symbiotic relationship between design and artificial intelligence, emphasizing how AI can help designers create better services and how design can build more human-centered AI systems.
Accenture UK | June 2023
How AI will change the way we communicate
My talk at Accenture explored The Great Interface Shift—a transformation where machines better interpret human needs, and humans gain greater ability to steer machines toward desired outputs. I covered topics such as prompt engineering and real-time translation, which enable instant cross-cultural understanding. Additionally, I shared my predictions for the future of NLP-based commerce, where search is evolving from product-based queries to intent-driven interactions, reshaping how we connect.
